Refund Policy

At Prime-Ed (By Kanglei Sannathong Pvt. Ltd.), we are committed to delivering high-value coaching programs that create real transformation. Due to the nature of our offerings, we follow the refund policy outlined below:

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No-Refund Policy

We maintain a strict no-refund policy on all:

• Coaching programs
• Digital resources (including courses, downloads, e-books, and other materials)

By purchasing from Prime-Ed.in, you acknowledge and agree to this policy.

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Exceptions — Refunds May Be Issued Only in the Following Cases:

A refund will be considered only under the following conditions:

1. Duplicate payment made by mistake
2. Technical billing issue originating from our system
3. Payment processed but access not granted within 3 business days

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How to Request an Exception

If you believe your case qualifies under the exceptions, please email:
support@prime-ed.in

Include:

• Proof of payment
• Detailed description of the issue
• Your registered email and phone number

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Processing Timeline

If your refund request is approved, the refund will be credited to your original payment method within 10 business days.